Privacy Policy

Effective Date: 3.3.2024

1. Introduction

Welcome to Victoria Group of Hotels (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website [www.victoriagroupofhotels.in].

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

(a) Personal Information:

Name
Email address
Phone number
Billing address
Payment details (if applicable)

(b) Non-Personal Information:

IP address
Browser type and version
Pages visited and time spent
Device information

3. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our website
Process room bookings and send confirmation emails
Enhance customer service and user experience
Send newsletters, special offers, and promotional materials (with your consent)
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in website operations (e.g., payment processors, hosting providers)
Legal authorities if required by law
Third parties with your explicit consent

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate data
Deletion of your information
Opt-out of marketing communications

To exercise these rights, please contact us at support@victoriagroupofhotels.in.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Victoria Group of Hotels
269, Mahatma Gandhi Rd, Muthialpet, Puducherry, 605003
Email: support@victoriagroupofhotels.com